Returns & Exchanges

At Machines, we are committed to ensuring your high-performance electronics meet your expectations with a seamless 30-day return policy. If your device isn't the perfect fit, we provide a streamlined process to get you the right hardware or a full refund.

Return Process

• 1.
  Initiate Request

  Log into your Machines account and select the order you wish to return to generate a unique Return Merchandise Authorization (RMA) number.

• 2.
  Prepare Hardware

  Carefully repackage the electronic device in its original box with all included cables, manuals, and accessories to ensure safe transit.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided in your portal and drop off the package at any authorized courier location.

• 4.
  Technical Inspection

  Once received, our technicians will verify the device condition and process your refund or exchange within 3 to 5 business days.