Frequently Asked Questions
Everything you need to know about your next tech upgrade.
What is the standard shipping timeframe for electronic components?
We offer express shipping on all orders. Domestic orders typically arrive within 3-5 business days, while international shipping may take 7-14 business days depending on customs processing.
Do my Machines products come with a warranty?
Yes, all hardware and electronic devices purchased through our store come with a comprehensive 12-month manufacturer warranty covering any technical defects or malfunctions.
What is your return policy for opened electronics?
We accept returns within 30 days of delivery. For a full refund, items must be in their original packaging; however, opened items may be subject to a 15% restocking fee if they are not defective.
Are the devices sold on your platform unlocked and compatible worldwide?
All mobile devices and cellular-enabled hardware are sold factory unlocked, ensuring compatibility with most global GSM and CDMA network providers.
How can I track my order status?
Once your order is processed, you will receive an automated email containing a tracking number and a link to our real-time logistics portal to monitor your shipment's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay, as well as select cryptocurrency options for secure transactions.